"Total Concept has been a life saver as an out-of-state home owner. Catherine is extremely responsive to any and all requests, and knowing that Wayne is checking in on our property and available to handle anything unexpected gives us such piece of mind. I would highly recommend Total Concept for all property management needs."
Michelle Langille
"Catherine of Total Concept came on board about a year ago to help manage our SRF community association. With her guidance and professional knowledge she facilitates our annual meetings and has assisted with reinstating our community bylaws and covenants. We are thrilled with her work and experience in community management. We would highly recommend Catherine and her company."
The SRFA President
"Say what you do; then, do what you say"; that's Total Concept. When we've had emergencies, they acted immediately. Knowing Catherine and Wayne are always available and responsive to our needs and requests, gives us piece of mind. It's easy and simple to work with Catherine. From book keeping to helping us negotiate contracts to bill paying, Catherine never misses a beat. When we need Wayne, he's there with decades of experience and insight. What more can you ask of your property manager? It's very easy for us to recommend Total Concept as your property manager.
Judy Duplisea, President
Forest Park Village Condo Association